- Member for
- 1 year 8 months 3 weeks
- Full Name
- Jeffrey Sharp
Jeff Sharp specializes in the design and implementation of EFM (Enterprise Feedback Management) solutions for medium to large companies as well as independents. Customer and Employee Feedback is an absolute necessity in today's economy, as it is proven to show positive ROI's through increased customer retention, enhanced customer experience, and improved operations.
Combined with local-focused marketing techniques and reputation enhancement, Trackback focuses on increased revenue through online reputation and employer branding.
Beyond implementation, Mr. Sharp also offer speaking services on the topics surrounding customer and employee loyalty, feedback platforms, and employer branding (employer reputation).
Jeff has implemented solutions in multiple verticals, including: Airlines, Automotive, Financial Services, Food and Beverage, Government, Hair Salons, Retail, Travel/Transportation, Non-Profit, Healthcare, Telecom, Hospitality, Software, Technology, and Education.
Specialties: Employer Branding, Employer Reputation, Reputation Management, Local Business Marketing, Local and National SEO, Customer Experience Consulting, Survey Deployment and Enterprise Feedback Management, Operations Improvement, Actionable Alerts, and Enterprise Wide Integration, Call Center, Contact Center, Customer Feedback, Surveys, Local Marketing, Google Places, SMS Marketing.
- Trackback, Inc.
- Job Title
- Marketing and Advertising