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Jeffrey DeVries

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Member for
6 months 1 week 3 days

Personal Info

Full Name
Jeffrey DeVries
Bio

Providing Customer Experience optimization to enterprise and commercial organizations along with the tools and processes to compete in today's ultra-competitive landscape. When you engage with my team, we will help your organization steer away from a "technology buy" to a "solution engagement" by analyzing your business operations from a sales, service, social, mobile, and marketing focus. Our engagment will include a current state review, gap analysis, journey mapping, and future state recommendation focussed on customer experience, user experience, and employee experience. We will maximize proven techniques and deliver integrated solutions that drive your business past the competition while improving customer satisfaction (CSAT), Net Promoter scores (NPS) and lowering customer effort scores (CES).


Professional Info

Organization
Talkdesk
Job Title
Enterprise Sales
Industry
Information Technology and Services

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