by Catherine Napoli-Cohen (May 1, 2017)
Mistakes happen. It's part of life and we should all get a good laugh out of mistakes. At some point, I hope. Sometimes, a mistake can cost us business. Especially when someone takes the mistake personally.
Auto response is an amazing thing. Whatever automated email program you use, putting a contact in, getting a drip email to start creating a relationship, sending newsletters. It makes your life easier. Unless you forgot what emails are in your program. Then, the person on the receiving end might